Remote Support

Having trouble with your desktop or server PC ? We can troubleshoot your desktop or server over the internet, using remote-desktop software such as VNC, RDP, SSH, or TeamViewer. Our cloud-based service can work through your firewall. All remote access is encrypted using a 2048-bit RSA cipher, your confidential information and passwords are secure with us.

Our fee schedule is:

Windows 7/8/10 (desktop):    $65/hr
Windows Server 2003/2008/2012:    $85/hr
Linux Server (any distro):    $85/hr
Mac / Macbook / iMac:    – not supported at this time –

Time is billed in half-hour increments, with a minimum of one half-hour. These prices do not include HST.

We offer bulk discounts for corporate clients.

Please contact us to book a remote support session.

Bill Lambert @ BitCube Solutions
(613) 290-7568